Voltech Computing Service herein called as VCS, respects the privacy of each individual that visits our website. VCS promises not to disclose personal or business information to third parties without the express permission of You and Your company. We will not sell Your name, e-mail address, phone number, or any other personal information to anyone else. We consider this information to be private, and it will remain as such.
In alignment with the Personal Data Protection Act (PDPA) 2012 of Singapore, this privacy statement provides our visitors and customers with information on how VCS protects the information supplied.
VCS is the sole owner of the information collected on www.voltech-computing.com.sg. VCS collects information from our users during the signup process on our Web site.
We request information from the user on our order form. A user must provide contact information (such as name, email, and billing address). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
We store information that we collect through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Contact information collected for certain top-level domain registrations (e.g. .com) are required by ICANN for the submission to the WHOIS directory. VCS will also refer to the contact information provided to reach the registrant in cases of issues with the domain names.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Disclosure of Customer Information
VCS will not disclose its customers’ personal information with third parties, with the exception of the following reasons:
To provide service to the registered account user
To cooporate with law enforcement agencies via legal processes such as current judicial proceedings, court orders and warrants that VCS determines in its sole discretion to be legitimate and compliable
To safeguard the legitimate interests of VCS and its customers
In any event, whereby VCS is obliged to disclose customer data in adherence to the served legal process(es), VCS may disclose any forms of User Information to the respective Law Enforcement Agency without prior consent or notification to the customer. Any interactions between VCS and the Officials will not be divulged, in order to protect VCS’s legal interests.
In the event VCS goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by sending us an email at firstname.lastname@example.org. We also offer an opt-out mechanism on the newsletter subscription confirmation email.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This Web site contains links to other sites. Please be aware that we, VCS, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as postal code). Contact information will be shared with the contest/survey sponsors and used to notify the winners and award prizes. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through e-mail, or in chat areas – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
Advertisements via Third-Party Vendors
Third-party vendors, including Google, show your ads on sites on the internet.
Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as postal code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be done by emailing our Customer Support at email@example.com.
Notification of Changes